Good to Know
Frequently Asked Questions
Reservations
How do I make a reservation?
You can reserve directly on our website by selecting your dates and preferred room, or by calling our reception team. Booking direct guarantees our best available rate and long-stay savings.
What is your cancellation policy?
Reservations may be cancelled free of charge up to the day before arrival via the Manage Reservation page. For cancellations on the day of arrival, please contact reception directly.
When is payment taken?
No prepayment is required when booking online. Payment is settled at the hotel.
How do long-stay discounts work?
Stays of 3–4 nights receive 10% off, 5–6 nights receive 15% off and stays of 7 nights or more receive 20% off. The discount is applied automatically to your reservation.
Your Stay
What are the check-in and check-out times?
Check-in is from 2:00 PM and check-out is by 12:00 PM. Early check-in and late check-out are subject to availability — simply let us know your arrival time when booking.
Is breakfast included?
Breakfast is included with our suites. Guests in other rooms can add breakfast at the restaurant.
Is parking available?
Yes. We have secure, covered on-site parking for guests.
Is reception open 24 hours?
Yes. Our reception team is available around the clock.
Facilities & Policies
Do you have Wi-Fi?
Yes, complimentary Wi-Fi is available throughout the hotel.
Can non-guests visit the bar and restaurant?
Absolutely. The restaurant, Brick Bar and lounge are open to everyone.
Is smoking allowed?
Smoking is not permitted in rooms or indoor public areas.